mummagpatisserie.co.uk

Privacy Policy

Last updated: 18 August 2026

 

Mumma G Patisserie respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how Mumma G Patisserie collects, uses, stores and protects personal information when you visit our website, contact us, request information, place an order or work with us as a customer, supplier or business partner.

Mumma G Patisserie is based in the United Kingdom and operates as a specialist patisserie supplier serving cafés, restaurants, hotels, private members’ clubs and other hospitality businesses.

 

1. Who we are

Business name: Mumma G Patisserie

Website: https://mummagpatisserie.co.uk

Business address: South East London

Email: hello@mummagpatisserie.co.uk

Telephone: 07501686624

For the purposes of UK data protection legislation, Mumma G Patisserie is responsible for the personal information described in this Privacy Policy.

 

2. Information we collect

We may collect personal information when you contact us, enquire about our products or services, request a quotation, place an order, become a customer or supplier, or use our website.

This may include:

  • Your name
  • Business name
  • Job title or role
  • Email address
  • Telephone number
  • Business address
  • Delivery address
  • Billing and invoicing information
  • Information contained in enquiries or correspondence
  • Details relating to orders, quotations and purchases
  • Information you voluntarily provide through our website contact form
  • Website usage information, where applicable, such as IP address, browser type and information collected through cookies or analytics tools 

We only collect information that is reasonably necessary for operating our business and providing our services.

 

3. How we use your information

We may use your personal information to:

  • Respond to enquiries and requests
  • Provide quotations and product information
  • Process and manage orders
  • Arrange deliveries
  • Communicate with customers and suppliers
  • Manage invoices and payments
  • Provide customer service
  • Maintain our business records
  • Improve our products, services and website
  • Manage our business relationships
  • Comply with legal, accounting and regulatory requirements
  • Protect our business against fraud, misuse or security threats
  • Send marketing communications where we are legally permitted to do so

We will not use your personal information for purposes that are incompatible with the reasons explained in this Privacy Policy unless we are legally permitted or required to do so.

 

4. Our lawful basis for using your information

Under UK data protection law, we need a lawful basis for processing personal information.

Depending on the circumstances, we may rely on:

Contract: Where processing is necessary to provide products or services, process an order, arrange delivery or fulfill an agreement with you.

Legitimate interests: Where processing is necessary for the reasonable operation and development of Mumma G Patisserie, including communicating with existing or potential business customers and managing business relationships.

Legal obligation: Where we are required to process information to comply with legal, accounting, tax or regulatory requirements.

Consent: Where we ask you to provide specific consent, such as for certain marketing communications or non-essential cookies.

Where we rely on consent, you can withdraw your consent at any time.

 

5. Business enquiries and communications

If you contact Mumma G Patisserie by email, telephone or through our website, we may retain your contact details and correspondence so that we can respond to your enquiry and manage our business relationship with you.

If you become a customer, we may retain relevant information relating to quotations, orders, deliveries, invoices and communications.

 

6. Marketing

We may contact existing or potential business customers about Mumma G Patisserie products, services, new products and relevant business updates were permitted by applicable law.

Where consent is required, we will ask for it before sending marketing communications.

You can ask us to stop sending marketing communications at any time by contacting us at: 

hello@mummagpatisserie.co.uk

You may also use any unsubscribe option included in our marketing emails.

 

7. Who we may share your information with

We do not sell your personal information.

Where necessary to operate our business, we may share relevant information with trusted third parties, including:

  • Website hosting and website service providers
  • Email and communication service providers
  • Payment service providers
  • Accounting and bookkeeping providers
  • Delivery and courier providers
  • IT and technical support providers
  • Professional advisers
  • Government, regulatory or law-enforcement bodies where we are legally required to do so 

We only share information that is reasonably necessary for the relevant purpose.

Where third-party service providers process personal information on our behalf, we take reasonable steps to ensure that appropriate data protection and security arrangements are in place.

 

8. International transfers

Some of the service providers we use may process personal information outside the United Kingdom.

Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable UK data protection requirements.

 

9. How long we keep your information

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected.

The length of time will depend on the type of information and why we need it.

For example, information relating to customers, orders, invoices and financial records may need to be retained for longer periods to comply with legal, tax and accounting requirements.

When personal information is no longer required, we will securely delete, destroy or anonymise it where appropriate.

 

10. How we protect your information

We take reasonable technical and organisational measures to protect personal information from:

  • Unauthorised access
  • Loss
  • Misuse
  • Alteration
  • Disclosure
  • Destruction

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

11. Cookies

Our website may use cookies and similar technologies.

Some cookies may be necessary for the website to operate correctly. Other cookies, such as analytics or marketing cookies, may require your consent.

We will provide appropriate information about the cookies used on our website and, where required, ask for your consent before using non-essential cookies.

The ICO states that websites must explain what cookies do and obtain consent for non-essential cookies.

If Mumma G Patisserie uses Google Analytics, Meta Pixel or another analytics/marketing service, the website’s cookie settings and this Privacy Policy should be updated to reflect those services.

 

12. Your data protection rights

Depending on the circumstances, you may have rights under UK data protection law, including the right to:

  • Ask for access to your personal information
  • Ask us to correct inaccurate or incomplete information
  • Ask us to delete your personal information in certain circumstances
  • Ask us to restrict how we use your information in certain circumstances
  • Object to certain types of processing
  • Ask for your information to be transferred to another organisation in certain circumstances
  • Withdraw consent where we rely on consent to process your information

You can contact us if you would like to exercise any of these rights.

Email: hello@mummagpatisserie.co.uk

We may need to verify your identity before responding to certain requests.

 

13. Complaints

If you have concerns about how Mumma G Patisserie handles your personal information, please contact us first so that we can try to resolve the issue.

You also have the right to complain to the UK’s data protection regulator, the Information Commissioner’s Office (ICO).

You can find information about making a complaint on the ICO website:

Information Commissioner’s Office (ICO).

 

14. Children’s information

Our website and services are intended primarily for businesses and hospitality customers.

We do not knowingly collect personal information from children through our website.

 

15. Third-party websites

Our website may contain links to third-party websites or services.

Mumma G Patisserie is not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy policy of any third-party website you visit.

 

16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or applicable data protection requirements.

The latest version will always be made available on our website, with the date of the latest update shown at the top of this page.

 

17. Contact us

If you have any questions about this Privacy Policy or how Mumma G Patisserie handles your personal information, please contact us:

Mumma G Patisserie

Email: hello@mummagpatisserie.co.uk

Telephone: 07501686624

Address: South East London

 


 

Important: This Privacy Policy should be reviewed against the actual services and technology used on the Mumma G Patisserie website before publication. In particular, the cookie section should accurately reflect any analytics, contact forms, booking systems, payment providers, mailing lists or other third-party services used by the website.

Privacy Policy

Last updated: 18 August 2026

 

Mumma G Patisserie respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how Mumma G Patisserie collects, uses, stores and protects personal information when you visit our website, contact us, request information, place an order or work with us as a customer, supplier or business partner.

Mumma G Patisserie is based in the United Kingdom and operates as a specialist patisserie supplier serving cafés, restaurants, hotels, private members’ clubs and other hospitality businesses.

 

1. Who we are

Business name: Mumma G Patisserie

Website: https://mummagpatisserie.co.uk

Business address: South East London

Email: hello@mummagpatisserie.co.uk

Telephone: 07501686624

For the purposes of UK data protection legislation, Mumma G Patisserie is responsible for the personal information described in this Privacy Policy.

 

2. Information we collect

We may collect personal information when you contact us, enquire about our products or services, request a quotation, place an order, become a customer or supplier, or use our website.

This may include:

  • Your name
  • Business name
  • Job title or role
  • Email address
  • Telephone number
  • Business address
  • Delivery address
  • Billing and invoicing information
  • Information contained in enquiries or correspondence
  • Details relating to orders, quotations and purchases
  • Information you voluntarily provide through our website contact form
  • Website usage information, where applicable, such as IP address, browser type and information collected through cookies or analytics tools 

We only collect information that is reasonably necessary for operating our business and providing our services.

 

3. How we use your information

We may use your personal information to:

  • Respond to enquiries and requests
  • Provide quotations and product information
  • Process and manage orders
  • Arrange deliveries
  • Communicate with customers and suppliers
  • Manage invoices and payments
  • Provide customer service
  • Maintain our business records
  • Improve our products, services and website
  • Manage our business relationships
  • Comply with legal, accounting and regulatory requirements
  • Protect our business against fraud, misuse or security threats
  • Send marketing communications where we are legally permitted to do so

We will not use your personal information for purposes that are incompatible with the reasons explained in this Privacy Policy unless we are legally permitted or required to do so.

 

4. Our lawful basis for using your information

Under UK data protection law, we need a lawful basis for processing personal information.

Depending on the circumstances, we may rely on:

Contract: Where processing is necessary to provide products or services, process an order, arrange delivery or fulfill an agreement with you.

Legitimate interests: Where processing is necessary for the reasonable operation and development of Mumma G Patisserie, including communicating with existing or potential business customers and managing business relationships.

Legal obligation: Where we are required to process information to comply with legal, accounting, tax or regulatory requirements.

Consent: Where we ask you to provide specific consent, such as for certain marketing communications or non-essential cookies.

Where we rely on consent, you can withdraw your consent at any time.

 

5. Business enquiries and communications

If you contact Mumma G Patisserie by email, telephone or through our website, we may retain your contact details and correspondence so that we can respond to your enquiry and manage our business relationship with you.

If you become a customer, we may retain relevant information relating to quotations, orders, deliveries, invoices and communications.

 

6. Marketing

We may contact existing or potential business customers about Mumma G Patisserie products, services, new products and relevant business updates were permitted by applicable law.

Where consent is required, we will ask for it before sending marketing communications.

You can ask us to stop sending marketing communications at any time by contacting us at: 

hello@mummagpatisserie.co.uk

You may also use any unsubscribe option included in our marketing emails.

 

7. Who we may share your information with

We do not sell your personal information.

Where necessary to operate our business, we may share relevant information with trusted third parties, including:

  • Website hosting and website service providers
  • Email and communication service providers
  • Payment service providers
  • Accounting and bookkeeping providers
  • Delivery and courier providers
  • IT and technical support providers
  • Professional advisers
  • Government, regulatory or law-enforcement bodies where we are legally required to do so 

We only share information that is reasonably necessary for the relevant purpose.

Where third-party service providers process personal information on our behalf, we take reasonable steps to ensure that appropriate data protection and security arrangements are in place.

 

8. International transfers

Some of the service providers we use may process personal information outside the United Kingdom.

Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable UK data protection requirements.

 

9. How long we keep your information

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected.

The length of time will depend on the type of information and why we need it.

For example, information relating to customers, orders, invoices and financial records may need to be retained for longer periods to comply with legal, tax and accounting requirements.

When personal information is no longer required, we will securely delete, destroy or anonymise it where appropriate.

 

10. How we protect your information

We take reasonable technical and organisational measures to protect personal information from:

  • Unauthorised access
  • Loss
  • Misuse
  • Alteration
  • Disclosure
  • Destruction

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

11. Cookies

Our website may use cookies and similar technologies.

Some cookies may be necessary for the website to operate correctly. Other cookies, such as analytics or marketing cookies, may require your consent.

We will provide appropriate information about the cookies used on our website and, where required, ask for your consent before using non-essential cookies.

The ICO states that websites must explain what cookies do and obtain consent for non-essential cookies.

If Mumma G Patisserie uses Google Analytics, Meta Pixel or another analytics/marketing service, the website’s cookie settings and this Privacy Policy should be updated to reflect those services.

 

12. Your data protection rights

Depending on the circumstances, you may have rights under UK data protection law, including the right to:

  • Ask for access to your personal information
  • Ask us to correct inaccurate or incomplete information
  • Ask us to delete your personal information in certain circumstances
  • Ask us to restrict how we use your information in certain circumstances
  • Object to certain types of processing
  • Ask for your information to be transferred to another organisation in certain circumstances
  • Withdraw consent where we rely on consent to process your information

You can contact us if you would like to exercise any of these rights.

Email: hello@mummagpatisserie.co.uk

We may need to verify your identity before responding to certain requests.

 

13. Complaints

If you have concerns about how Mumma G Patisserie handles your personal information, please contact us first so that we can try to resolve the issue.

You also have the right to complain to the UK’s data protection regulator, the Information Commissioner’s Office (ICO).

You can find information about making a complaint on the ICO website:

Information Commissioner’s Office (ICO).

 

14. Children’s information

Our website and services are intended primarily for businesses and hospitality customers.

We do not knowingly collect personal information from children through our website.

 

15. Third-party websites

Our website may contain links to third-party websites or services.

Mumma G Patisserie is not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy policy of any third-party website you visit.

 

16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or applicable data protection requirements.

The latest version will always be made available on our website, with the date of the latest update shown at the top of this page.

 

17. Contact us

If you have any questions about this Privacy Policy or how Mumma G Patisserie handles your personal information, please contact us:

Mumma G Patisserie

Email: hello@mummagpatisserie.co.uk

Telephone: 07501686624

Address: South East London

 


 

Important: This Privacy Policy should be reviewed against the actual services and technology used on the Mumma G Patisserie website before publication. In particular, the cookie section should accurately reflect any analytics, contact forms, booking systems, payment providers, mailing lists or other third-party services used by the website.

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